I didn't have any Microsoft software on my new computer and needed a resume'. I used Resume' Help.
It said it was free but asked for a fee of $1.95 at the end. I thought that seemed deceptive but I didn't want to lose all that work I had put in on creating the resume'. I paid the fee. I have recently looked at my account.
I hardly ever use that checking account so I hadn't looked at a statement in months. I have five monthly charges for $39.95. Actually I think they occur every four weeks. I did not choose an extended service, only the two week trial for $1.95.
In fact it did not work right and I only used it for about a day. I have now been charged a total of over $200.00 for a monthly service I didn't agree to and did not use. What a scam!
I plan on contacting the BBB and Illinois Attorney General to see if anything can be done. Even if I do not receive any kind of refund, it would make me happy to know that this company cannot continue to steal from others.
Product or Service Mentioned: Resumehelp Resume Writing.
Reason of review: Problems with payment.