Not resolved
Customer service
Diversity of Products or Services
Product or Service Quality

I used this service to complete a resume for my brother. I didn't realize that they were going to charge $40.00 per moth if you don't cancel the service in time.

When I called the customer service line, they were not willing to refund the money until I raised a racket. There were no supervisors available and they were not willing to refund until after threatening to contact the attorney general of my state. There are two other months for which I need refunds and I have to call back on Monday. They are offshore and not an American company.

Do not use them. They are predatory and have awful service.

Reason of review: Problems with payment.

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